Shipping Policy

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Shipping Policy for Rickey Inc.

Order Processing Policy

• Business Hours: Our business hours are Monday to Friday, 9:00 AM to 6:00 PM EST.

• Same-Day Processing: Orders received before 3:00 PM EST on business days will be processed and shipped the same day.

• Weekend Orders: Orders placed over the weekend will be processed and shipped on Monday or the next business day if Monday is a holiday.

Shipping Time

• Standard Shipping: Orders typically arrive within 3-5 business days after they are shipped.

• Expedited Shipping: For faster delivery, expedited shipping options are available at checkout (subject to additional charges). Delivery times for expedited shipping vary based on the chosen service.

Shipping Locations

• We currently ship to all U.S. states and territories. International shipping is available for select locations; additional fees and delivery times may apply.

Tracking Your Order

• Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your package's journey.

Shipping Fees

• Shipping fees are calculated based on your order’s weight, size, and destination. Free standard shipping is available on orders over a specified amount (details provided at checkout).

Lost or Delayed Packages

• If your package is lost or delayed, please contact our customer support team at rickey@rickey.com for assistance. We will work with the carrier to resolve the issue promptly.

Return to Sender or Undeliverable Packages

• If a package is returned to us due to an incorrect address or refusal of delivery, the customer will be responsible for the cost of reshipping. Ensure your shipping details are accurate before finalizing your order.

Questions or Concerns

• For any questions regarding our shipping policy, feel free to contact us at rickey@rickeyinc.com