Refund Policy

​

RETURNS & EXCHANGE POLICY

At Rickey Inc., we are committed to providing the highest quality products and exceptional customer service. Please review our Returns & Exchange Policy carefully:

Returns & Refunds Policy

• Out of Stock or Unavailable Products:
  If a product is out of stock, unavailable, or we are unable to fulfill your order, we will contact you immediately to discuss substitution options. If a substitution is not acceptable, you may choose to terminate the sale, and we will promptly refund the amount charged to your credit card.

Important Notes

• Price and Specification Changes:
  Prices, specifications, and product availability are subject to change without prior notice. Any typographical, photographic, or specification error in products or pricing is subject to correction. In such cases, we will notify you and seek your approval before completing your order.

• Quality Control & Returns:
  At Rickey Inc., we follow an extremely strict quality control process to ensure that our clients receive only the finest virgin hair.

  • We do not accept returns or exchanges. No exceptions.

• Color Variations:
  Virgin, unprocessed hair may have slight natural color variations due to its raw state. While we inspect colors thoroughly, consistency throughout an order cannot be guaranteed.

  • Be prepared to dye your bundles to your desired color preference, if necessary.

  • We do not accept returns or exchanges due to color variations in bundles. No exceptions.

Thank you for choosing Rickey Inc. for your hair care needs. Your satisfaction is our priority, and we appreciate your understanding of these policies.